Terms of Service & End User Agreement

Please read these terms carefully before using our website or purchasing our products.

Table of Contents

Acceptance of Terms Account Registration User Conduct Product Information Pricing and Payment Orders and Fulfillment Returns and Refunds User Content Intellectual Property Privacy and Data Protection Product Care and Warranty Limitation of Liability Abuse and Prohibited Activities Account Termination Governing Law Changes to Terms Contact Support Last Updated

Last Updated: January 1, 2026

1. Acceptance of Terms

By accessing and using ambersartisanalknits.com, creating an account, or making a purchase, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use this website.

2. Account Registration

When you create an account, you agree to:

• Provide accurate, current, and complete information

• Maintain and update your information as necessary

• Keep your password secure and confidential

• Accept responsibility for all activities under your account

• Notify us immediately of any unauthorized access

3. User Conduct

You agree to use this site only for lawful purposes. You agree not to:

• Use the website for any unlawful purpose

• Attempt to gain unauthorized access to our systems

• Upload malicious code or engage in harmful activities

• Impersonate another person or entity

• Interfere with other users' access to the website

• Scrape, copy, or redistribute website content without permission

• Infringe the rights of others or restrict their use and enjoyment of this site

4. Product Information

We strive to provide accurate product descriptions and images. However, as all items are handmade:

• Slight variations in color, size, and appearance may occur

• Product images are representative but may not perfectly match the item received

• Measurements are approximate and may vary slightly

5. Pricing and Payment

All prices are listed in U.S. dollars. By making a purchase, you:

• Agree to provide valid payment information

• Authorize us to charge your payment method

• Acknowledge that we reserve the right to modify prices at any time without prior notice

• Acknowledge that we reserve the right to refuse or cancel any order for any reason

• Acknowledge that we may limit quantities available for purchase

6. Orders and Fulfillment

When you place an order:

• You will receive an order confirmation email

• In-stock items ship within 1-2 business days

• Made-to-order items require additional processing time as specified

• Custom orders are final sale and cannot be cancelled once production begins

7. Returns and Refunds

Please refer to our Logistics & Returns page for detailed information about our return policy.

8. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content for promotional and operational purposes.

9. Intellectual Property

All designs, patterns, images, logos, text, and other content on this website are the intellectual property of Amber's Artisanal Knits and are protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission. Unauthorized use is prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy & Data Policy. By using our website, you consent to our data practices as described in that policy.

11. Product Care and Warranty

While we take pride in our craftsmanship, handmade items require proper care. We are not responsible for damage resulting from improper care, washing, or storage. Care instructions are provided with each product.

12. Limitation of Liability

To the maximum extent permitted by law, Amber's Artisanal Knits shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or inability to use the website or products.

13. Abuse and Prohibited Activities

We have zero tolerance for abuse of our services, website, or staff. Prohibited activities include but are not limited to:

• Harassment, threats, or abusive language directed at our staff, contractors, or other users

• Fraudulent transactions, chargebacks abuse, or payment disputes made in bad faith

• Creating multiple accounts to circumvent restrictions or manipulate systems

• Automated scraping, bot activity, or other forms of system abuse

• Attempts to reverse engineer, decompile, or extract proprietary information

• Reselling products in violation of our wholesale policies

• Submitting false reviews, testimonials, or misleading content

• Using the website to distribute spam, phishing attempts, or malicious content

Violations may result in immediate account termination, order cancellation, refusal of service, and/or legal action. We reserve the right to report illegal activities to appropriate authorities.

14. Account Termination

We reserve the right to suspend or terminate your account at any time for violation of this Agreement or for any other reason at our sole discretion.

15. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date. Your continued use of the site constitutes acceptance of the modified terms.

17. Contact Support

Questions or concerns about these Terms of Service? Contact us anytime.

legal@ambersartisanalknits.com
Get in Touch!
Visit Support Page

18. Last Updated

This policy was last updated on January 1, 2026.